Money Back Guarantee Policy

At TYLANTHORIX, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee for our customers. Please review the terms below to understand the conditions of our policy.

Eligibility for Refund

• You must request a refund within 30 days from the date of purchase.
• The product should be in its original condition, with all packaging and tags intact.
• A valid proof of purchase from TYLANTHORIX is required for all refund requests.

Procedure for Requesting a Refund

1. Contact our Customer Service team via email at [email protected] to initiate a refund request.
2. Provide your order number and a brief explanation for the return.
3. Ship the product back to us using the address provided by our Customer Service team. Please ensure the product is securely packaged to prevent any damage during transit.

Refund Processing

Once we receive and inspect the returned product, your refund will be processed within 7-10 business days. The refund will be issued to the original method of payment. Please note that shipping charges are non-refundable unless the return is due to an error on our part.

Exclusions

• Digital products and services are non-refundable once accessed or downloaded.
• Custom or personalized items cannot be returned or refunded.

Contact Us

If you have any questions regarding our Money Back Guarantee policy or need assistance with a return, please do not hesitate to reach out to our Customer Service team. We are here to help and ensure your experience with TYLANTHORIX is positive and satisfactory.